Resources

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Online/Mobile Banking Guides

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Frequently Asked Questions

  • Find helpful answers to questions pertaining to online banking, our mobile app and more here

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Customer Support

Online Banking Support
(800) 551-6098

Business 

You may access your full Business Bill Pay and Cash Management services by completing the following steps:

  1. Visit www.alpinebank.com and select Online Logins.

  2. Enter your username and password to log in.

  3. From the menu options on the left side, select Business.
    business menu
    NOTE:
    The Business menu option is not available through the Alpine Mobile app.
  1. If your ID is enabled with a secure token, you will be prompted to enter the secure token code found in your VIP Access app or on your physical token.
    enter secure token code
  1. After completing any applicable verification steps, you will have access to the additional Business Bill Pay and Cash Management functions.
    business services

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Dashboard

You may navigate back to the Dashboard and other business online banking options by completing the following steps:

  1. Select Dashboard from the menu options.
    dashboard
  1. You will be taken back to your Dashboard where you can view your account(s) and perform basic business online banking tasks. Select the Business menu option again to return to business services.
    dashboard

Business Bill Pay

To access all features of Business Bill Pay, select Bill Pay and use the Business Bill Pay user guide to assist you with the functions of Business Bill Pay.
Business Bill Pay

Cash Management

To access your ACH, Wires, and/or Positive Pay services, or to manage users on your business ID, select the Cash Manager tab. Resource the following guides for instruction on each applicable service:

Business ACH
Wires
Positive Pay
Manage Users