Resources
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Online/Mobile Banking Guides
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Frequently Asked Questions
- Find helpful answers to questions pertaining to online banking, our mobile app and more here.
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Customer Support
Online Banking Support
(800) 551-6098
Loan Payments
To make regular or principal-only payments from your online banking account, the loan must first be added to your online account. Click on the loan account from the Dashboard, or by navigating to Accounts then clicking on the account. The loan transactions and account details will be displayed.
- Select Pay to make a payment. Details display loan account information such as the amount due, next payment due date and payoff information.
NOTE: If you don’t see the Pay button, as an alternative method you can make a payment through Transfers.
- Input the transfer or loan payment details. Select More options to specify if it’s a Regular payment or a Principal-only payment, or to make it a recurring payment. The next loan payment amount due will pre-fill in the amount field. The amount due and estimated payoff will also be displayed.
Note: The estimated payoff amount is an estimate only and may not include fees or other charges. For payoff information, please contact us at 800-551-6098.
- Review the information and if correct, click Submit.
- Recurring loan payments will be shown under Transfers, Scheduled. Recurring loan payments may be edited* by clicking on the Scheduled payment.
*Recurring loan payments scheduled by the bank cannot be edited within online banking. To make changes to these loan payments, contact the bank.
