business online banking & mobile app resources

Select an individual transaction to view Transaction details and images, if applicable. From Transaction details (see illustration below) you can see the merchant’s name (A), the location (B), the date the purchase was made (C), the transaction amount (D) and the last 4 digits of the debit card that was used (E), if applicable.

If you do not recognize a transaction, you may select Ask us about this transaction and provide an explanation of your question or concern, or you may call us at 800-551-6098.

From the Transaction Details, if the transaction has posted to the account you may Add tags, Add notes, or Add images to a transaction.

(Note: Tags, Notes, and Images cannot be added to transactions that are pending.)

Tags are helpful for searching and identifying transactions; click Add Tags to add a tag to the transaction— i.e. Groceries, then, click Done.

(Note: Once a tag is created, it cannot be edited or deleted. If changes are needed, a new tag must be created.)

Click on Add Notes to add a note to a transaction. For example, an invoice number or ‘Lunch with Friends’. Enter the information, then click Done.

To add an image to your transaction, i.e. a receipt, click on the + under Add Images or choose Attach image in the mobile app, then select the image you would like to add.