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Online Banking Guides

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Customer Support

Commercial Banking Support
(833) 325-7902

Stop Payments

You may place a stop payment on a single check, or a range of checks, before they’re cashed. 

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CREATE STOP PAYMENT

  1. From the PAYMENTS dropdown menu, select Create Stop Payment under the Stop Payment menu.
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  2. Select the Account by clicking the icon icon. You can create a stop payment for a Single Check or a Range of Checks. Input the Check Date, Check Amount, Payee, and Remarks for the check(s) being stopped. Select Review when ready.
    stop payment

  3. Verify that the stop payment information is correct, then click Confirm.
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  4. You will receive a confirmation message. From here you can Add Another Stop Payment or Go to Stop Payment Activity. You may also download or print the confirmation page.
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STOP PAYMENT ACTIVITY

  1. From the PAYMENTS dropdown, select Stop Payment Activity from the Stop Payment menu.
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  2. A list of all stop payments will be displayed. Search for a specific stop payment by expanding the Search Active Stop Requests popout menu.

  3. Click Details to view more information on a specific stop payment or click Cancel to delete the stop payment.
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    Note: If your account is set up with dual control, the Approve or Reject buttons will be displayed under the stop payment details.