Resources

{beginAccordion}

Online Banking & Mobile App Guides

{openTab}

Frequently Asked Questions

Find helpful answers to questions pertaining to online banking, our mobile app and more here

Zelle®

Send money directly from our app to friends and family with Zelle®
Learn More

{endAccordion}


Customer Support

Online Banking Support
(800) 551-6098

Alert Preferences*

Alpine Online alert preferences allows you to create and receive personalized account alerts through an in-app message, an email or a text message.

{beginAccordion}

Balance Alerts

Account balance alerts can be set to notify you when a balance goes over or under a specified dollar amount.

  1. From the Dashboard, choose the account for which you would like to set a balance alert.

    alert preferences
  1. Select the Alert preferences button to begin the set-up process.

    alert prefernces
  1. Within Account alerts, select the arrow next to Balances, transactions, and deposits alert options.

    alert preferences 
  1. Select + Add alert.

    alert preferences
  1. Select the notification type. Select Under or Over. Choose dollar amount. Select notification type, then click Add alert.

alert preferences

 

Transaction Alerts

Account alerts will notify you when a deposit or withdrawal for a specified amount is transacted on the account. 

  1. From Account alerts, select Transaction, then + Add alert.

    alert preferences

  2. Select to be notified for a Credit (deposit or earning) or Debit (withdrawal or fee).
  3. Choose the specific amount.
  4. Select notification option(s).
  5. Add alert.

    alert preferences

{endAccordion}

 

*NOTE: While Alpine Bank will make every effort to notify you with emails and texts about your account with your specified alerts, there may be rare instances beyond our control in which a message does not reach you.