Resources
{beginAccordion}
Online Banking & Mobile App Guides
{openTab}
Frequently Asked Questions
Find helpful answers to questions pertaining to online banking, our mobile app and more here.
Zelle®
Send money directly from our app to friends and family with Zelle®
Learn More
{endAccordion}
Customer Support
Online Banking Support
(800) 551-6098
Stop Payments*
{beginAccordion}
Stop Payment - Single Check
You can place a stop payment on a single check before it’s cashed within Alpine Online.
- In the Accounts section of the dashboard, or from the Accounts screen, select an account.
- Select Stop payments.
![stop payment image](https://www.alpinebank.com/_/kcms-doc/1507/72877/personal-online-banking_stop-payments_1a.png)
- Select A single check.
![Stop Payment Image](https://www.alpinebank.com/_/kcms-doc/1507/65764/personal-online-banking_stop-payments_2.png)
- Fill in the required information. Select Submit. Carefully review the information to ensure the information is correct and then select Confirm.
![stop payment image](https://www.alpinebank.com/_/kcms-doc/1507/77998/stop-payments2.png)
Stop Payment - Range of Checks
Place a stop payment on a range of checks before they’re cashed within Alpine Online.
- In the Accounts section of the dashboard, or from the Accounts screen, select an account.
- Select Stop payments.
![stop payment image](https://www.alpinebank.com/_/kcms-doc/1507/73528/personal-online-banking-resources_card-management-stop-payments.png)
- Select A range of checks.
![](https://www.alpinebank.com/_/kcms-doc/1507/65767/personal-online-banking_stop-payments_5.png)
- Input the start check # and End check # and click Submit. Carefully review the information to ensure that it is correct and then click Confirm.
![](https://www.alpinebank.com/_/kcms-doc/1507/65768/personal-online-banking_stop-payments_6.png)
{endAccordion}
*Certain transaction fees apply. Please refer to the Schedule of Fees.