Resources

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Online Banking & Mobile App Guides

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Frequently Asked Questions

Find helpful answers to questions pertaining to online banking, our mobile app and more here

Zelle®

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Customer Support

Online Banking Support
(800) 551-6098

Transfers

Make transfers between your Alpine Bank consumer accounts or an external account at another financial institution.

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Make a Transfer between Alpine Bank Consumer Accounts

Select Transfers from the main menu, or Transfer on your Dashboard.

Image - select transfers

  1. Select Make a transfer and enter the transfer details. Select More options to make the transfer recurring, schedule the transfer in advance or add a memo.
    Image for transfers

  2. Carefully review the information, and if correct, Submit the transfer.

Deleting a Transfer

  1. To delete a scheduled internal or external transfer, click on Transfers, then select the transfer you would like to delete.
    Note: Only scheduled transfers that are future dated can be deleted. Transfers scheduled as Soonest available, once submitted, cannot be cancelled, or deleted.

    Deleting a transfer

  2. Click on the trash can icon in the upper right corner.

    delete a transfer

  3. Confirm that you would like the delete the transfer by clicking Delete.
    deleting a transfer
  4. You will receive a confirmation that your transfer has been deleted.
    transfer deleted

 

Setting Up External Account Transfers
(for consumer use only)

To set up an external account for transfers, you must be an authorized signer on the external account.

  1. To add an external account, go to Transfers. Select + External account.
    Transfers - Add External Account

  2. Complete the account information for the account at your other financial institution. Select Submit.

    Image - Submit

    NOTE: A message will appear saying that two small deposits have been sent to the account and will arrive in 1-3 days.

  3. Check your external account over the next few days until you see the two small deposits. Once you see the deposits, log back into your Alpine Bank online account and click on Transfers, and then External account. Select the external account.
    external tranfers

  4. Input the two small deposit amounts and click on Confirm.
    Transfers - confirm