Lost or Stolen Debit Card & Credit Cards
Debit Card Fraud: Call 888-284-3778 Monday - Friday 8:00 a.m. to 5:00 p.m.
Credit Card Fraud: Call 855-293-2458 or internationally at 206-352-4401.
You can cancel your lost or stolen debit card in the following ways:
Debit Cards
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By phone - (cancel & reorder)
Call the bank (cancel & reorder)
800-551-6098
Customer Service and Internet Banking support representatives are available to take your call Monday - Friday from 7:30 a.m. to 6 p.m. and on Saturday from 8:45 a.m. to 12:15 p.m. Excluding federal holidays.
Call the Alpine Info-Line (cancel 24/7)
888-4-ALPINE
Receive 24-hour account information as well as cancel your lost or stolen debit card.
Note: You cannot reorder a debit card on the info-line.
In branch - (cancel, instant issue or reorder)
Visit a bank location to cancel a debit card, have a new card instantly issued or reorder a card that will be mailed to you.
Online - (Cancel, suspend, reorder)
Review the following user guide for instructions on managing your lost or stolen debit card:
Personal debit card guide
Business debit card guide
Note: Commercial online banking customers must report their lost/stolen debit card by calling
800-551-6098 or coming into a branch.
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Credit Cards
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By phone - (cancel & reorder)
Call the bank (cancel & reorder)
800-551-6098
Customer Service and Internet Banking support representatives are available to take your call Monday - Friday from 7:30 a.m. to 6 p.m. and on Saturday from 8:45 a.m. to 12:15 p.m. Excluding federal holidays.
Call the lost or stolen card center (cancel)
Report lost/stolen or fraud on your Alpine Bank Visa Credit Card at 855-293-2458 or internationally at
206-352-4401.
In branch - (cancel and reorder)
Visit a bank location to cancel a credit card and reorder a new one.
Online - (Cancel, suspend, reorder)
Online Banking or Mobile App
Review the following user guide for instructions on managing your lost or stolen credit card:
Note: Commercial and business customers must report lost/stolen or fraud on credit cards by calling
855-293-2458 or internationally 206-352-4401 or by coming into a branch.
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